Check out our shipping terms page for information on shipping lead times, countries we ship to, and return policy.
Help with your order?
- Please note once an order has been shipped, it cannot be cancelled or refunded.
- Can't track your order once it felt the USA?
Please note that Standard Shipping does not include tracking once it departs the USA.
Once your order is outside the USA, contact your country's local postal service for further help. Please review our shipping terms page.
We can help you with questions about your order at firstname.lastname@example.org
For all other customer service inquiries
please reach out to email@example.com
Questions about our products?
Need a skincare consultation? reach out to firstname.lastname@example.org or schedule a skincare consultation with us.
Media/Press/Influencer inquiries: email@example.com
We are happy to help with any questions you have and typically respond within 1~2 business days.