Shipping Terms
Please allow up to 1 to 3 business days for your order to be processed and shipped. Glow Atelier ships from Austin Texas USA.
Shipping within the United States
Glow Atelier ships within the USA via USPS.
- Standard shipping flat rates:
(4 to 10 business days after processing time.) - $3.99 USD standard tracking on orders $49.99 and under.
- Free Shipping tracked on orders $50 or more.
Express options available, rates auto-generated at checkout.
Shipping To Canada
Due to the current Canada Post strike, all orders going to Canada will be shipped via UPS as of Nov 2024 until further notice.
Glow Atelier ships via UPS & USPS to Canada. All orders arriving in Canada via USPS will go to the hands of Canada Post to their final destination. All UPS shipped orders will arrive via UPS within Canada. This service has tracking.
Shipping rates determined by the the weight of the order.
- Standard shipping flat rates:
(3 to 9 business days after processing time.) - $7.99 USD on small order
- $14.99 USD on large order
Shipping Internationally
We ship internationally to the following locations:
Bangladesh, Hong Kong SAR, Israel, Japan, Jordan, Laos, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand (2 of 78 provinces), United Arab Emirates (Dubai), Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City, South Africa, Bahamas, Barbados, Belize, Costa Rica, Curaçao, Jamaica, Panama, St. Lucia, Turks & Caicos Islands, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, Fiji, French Polynesia, New Caledonia, New Zealand, Papua New Guinea, Mexico.
This service takes anywhere up to 30 business days.
Standard shipping flat rates:
Glow Atelier ships internationally via USPS with standard shipping internationally. Standard shipping can take anywhere from 6 - 60 days to arrive depending on your country.
- $29.99 USD flat rate, no-tracking, up to 20 business days
- $45 USD Express Tracked Shipping 3 - 10 business days +
Priority International shipping flat rates:
Glow Atelier ships internationally with express priority shipping internationally. Priority Express shipping can take anywhere from 6- 30 days to arrive depending on your country.
- $45 USD
- Includes tracking.
Delivery anywhere from 3 - 15 business days depending on country.
If you are currently residing in another region and would like to place an order with Glow Atelier, please email support@glowatelier.com
Notice
Please note that for all shipments, we are not responsible for any damaged, Failure to deliver, lost and/or stolen packages.
Customs / duties / import charges
Glow Atelier is not responsible for duties and fees mandated by customs and can not ship out replacement packages in the instance you do not accept a delivery due to customs, duties and import fees.
Failed delivery attempt / returned to sender
Please be aware that in the event that a delivery address is submitted incorrectly or miss-typed when an order is placed, Glow Atelier assumes no responsibility. We will work to get the package to you, though an address error can incur a turnaround time of up to 6 weeks.
If your package arrives damaged or is lost
This is the fault of the shipping company, please contact USPS and your local postal service to dispute or make a claim with them.
Once we ship a package, its condition and well-being is no longer in our control.
We do our most with packaging to ensure products arrive as safe as possible.